Why leaver surveys matter for every organisation

Does your organisation currently conduct leaver surveys?

Employee turnover is inevitable. People move on from their jobs for a variety of reasons – career progression, personal circumstances, or new opportunities. But many organisations still don’t always use leaver’s opinions to the full.

Leaver surveys offer a structured way to gather feedback from departing employees. When done well, they provide valuable data that can help businesses identify patterns, address workplace challenges, and improve retention strategies. They demonstrate a commitment to listening and learning, which can enhance an organisation’s reputation among both current and prospective employees.

There are, however, challenges. Employees may hesitate to provide honest feedback, particularly if they are leaving under difficult circumstances. This is why it is important to create a culture where feedback – positive and constructive – is welcomed and acted upon. Anonymous surveys, third-party facilitators, and clear communication of the learning gained can help ensure openness.

While surveys alone will not prevent turnover, a well-designed leaver survey can highlight areas for improvement in those figures, from managerial impact and working hours to cultural aspects and employee engagement factors. The key is to use the findings to drive meaningful change. Career Insight from Enable-HR invites, tracks and collects leaver data automatically and then displays powerful dashboards of insights. We create these bespoke dashboards for you and then fine-tune and regularly update, so you are always equipped with the latest insights that directly drive your retention efforts and even your recruitment. Get in touch to find out more.

What is your current approach when someone leaves?

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