Rigour

• Efficient and effective use of HR budget, delivering what matters to the organisation
• You can prove the value of HR using credible measures and convincing evidence for ROI
• You are known for delivering smooth-running, accurate and timely HR services and projects
• Your advice and expertise is respected as reliable, leading to high quality solutions and minimum resources taken by disputes
• You make continuous improvements to the way you operate
• HR actively contributes to organisational governance

Rigour is about keeping a tight ship, whether it’s a dinghy or a cruise liner.  Whatever our resources, it’s vital to our organisations that we don’t over-promise or under-deliver.  We have to decide what we can and will do, and what we can’t and won’t – then make it happen.  In HR we often have to deliver operational excellence in routine services, alongside large and complex projects.  We have to set our budget, live within our means, and manage expectations.  Our activities are so tied up with law, governance and policy that we always have standards and guidelines to maintain – and to ensure that others maintain.  Despite this, we also have to be seen to focus in the areas that deliver business success and drive performance and growth.  Rigour can feel like having the foot on the brake and the accelerator at the same time, while driving efficiently for maximum fuel economy.  Measures are key to Rigour, so that we can prove our effectiveness and invest resources where they deliver best results.