How can HR get the credit?

Some posts in my HR network reminded me today how frustrating it is when their hard work goes unrecognised – eg. coaching line managers or supporting people when they return from a long absence. Do you find this frustrating too?

We looked into this as part of our research. To us in the HR world the benefit is obvious – when you help individual people to perform and support their managers, it’s good for business. However, if we’re going to help others to appreciate the links, we have to work at it.

Getting the credit means working on HR’s reputation – building it consciously. To win recognition HR need to have influence and credibility as business people. 80% of the audience for our own recent CIPD event lacked confidence in this area. Lacking stature means frustration as well as stress.

HR build their reputation conversation by conversation, day in and day out. When this is part of a strategy that the whole team are lined up behind, the organisation pays attention.

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