Investing resources where it’s important

Once you have greater clarity about the exact relationship between HR’s activities and business results, this is the next challenge. This is the ultimate area over which you can exert most control – how you spend your time. You may decide to have some robust conversations to help you to raise the impact of your work so that you can add more value. HR can get sucked into a downward spiral of transactional work. To shift this, conversations need to change. Our HR business partnering matrix clarifies two dimensions to work on – talk about the business and talk about the future.