Business Strategy

The long-term plan or direction set by an organisation to achieve its objectives and goals, which serves as a basis for aligning HR strategies and initiatives.

Behavioural Competencies

Competencies are carefully crafted descriptions of the knowledge, skills, and behaviours that people (employees, or candidates for a role) need to demonstrate to effectively perform their roles and drive business success. Behavioural competencies describe the behaviour that the organisation want to see, e.g. empathy or inclusivity, in a way that is observable rather than based on opinion.

Benchmarking

Comparing HR or business metrics against competitors or industry standards to identify strengths and improvement areas.

Benefits

Compensation and rewards offered to employees beyond their salary, including healthcare, retirement plans, and other perks.

Benefits Satisfaction

The level of contentment and fulfilment employees experience regarding the organisation’s employee benefits programmes and offerings.

Bias in Hiring

Unconscious or conscious preference affecting recruitment fairness, potentially limiting diversity.

Business Acumen

The understanding of how a business operates, including its industry, market, financials, and competitive landscape. Business acumen is critical for HR people today in order to create alignment with business goals. For a HR business partner, it is particularly important to get under the skin of how their client group operates – the priorities, the key numbers, the challenges and the opportunities

Business-led HR Strategy

An HR strategy that is explicitly shaped by business priorities, commercial goals and future direction, ensuring people initiatives directly support organisational performance.

Business Partner Engagement

The active involvement, collaboration, and commitment of the business partner with key stakeholders to understand their needs and deliver value-added solutions.

Behaviour

What people actually say and do at work. Observable actions and practices that can be explored through assessment, feedback or development activities over time.