How our employee surveys work

Delivering powerful, business-useful insights on employees’ opinions

1. We work with you to define your survey plan and develop your questions

Every business is different, so Career Insight has the built-in flexibility to be shaped and scaled around your business and your needs.

Career Insight can be customised around specific commercial objectives and surveys and reporting approaches can be built for unusual company structures. We’ll make sure your bespoke Career Insight package ticks every box you need it to.

2. You upload your data from an employee database

We work to the specification of your data’s layout, so you can simply use your existing data formats. You can manually upload .csv or .xlsx files to Career Insight by dragging and dropping the file onto the Career Insight upload webpage.

If you prefer, we can tailor our systems to connect directly and securely with your HR management system, so the process is completely automatic based on criteria you select.

3. Career Insight emails survey invites & reminders to employees

When we define the survey plan, we establish the rules of who will get invitations to take part in surveying and when. For example, you may want to survey a new starter after 12 weeks, or a leaver 2 days before their scheduled leave date. Career Insight is completely configurable to carry out scheduled tasks such as invites and reminders.

Personalised emails go out to your employees, inviting participation and encouraging them to be open and honest in their responses. You can log-in to track response rates at any time.

4. Employees complete the survey(s) online (or via telephone)

Most employees will take part in Career Insight surveys by self-completing their survey online, they can use a smart phone, a tablet or a laptop/desktop PC. All modern browsers are supported, and participants can return to a part finished survey at another time, should they need to.

Some groups of employees may choose to speak with a person about, for instance, a problem they have had, or something out of the ordinary. We are able to telephone and interview these people, either on request from the employee, or because predetermined rules have been met, such as having a particular leaving code in their uploaded record. This human touch is really important and can deliver many benefits both for your organisation and the employee. It is sometimes possible to prevent the employee leaving altogether, saving valuable time and recruitment budget.

Contact us more information or to arrange a no obligation conversation about how our surveys could work for you.

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HR business partnering for a new era

Date: 1st June 2023

Strategic influencing skills for Business+HR leaders

Date: Wednesday 28th June 2023

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