How our employee surveys work
Delivering powerful, business-useful insights on employees’ opinions through employee surveys
1. We work with you to define your employee surveys plan and develop your questions
Every business is different, so Career Insight has the built-in flexibility to be shaped and scaled around your business and your needs.
Career Insight can be customised around specific commercial objectives and employee surveys and reporting approaches can be built for unusual company structures. We’ll make sure your bespoke Career Insight package ticks every box you need it to.
2. You upload your data from an employee database
We work to the specification of your data’s layout, so you can simply use your existing data formats. You can manually upload .csv or .xlsx files to Career Insight by dragging and dropping the file onto the Career Insight upload webpage.
If you prefer, we can tailor our systems to connect directly and securely with your HR management system, so the process is completely automatic based on criteria you select.
3. Career Insight emails employee surveys invites & reminders
When we define the employee survey plan, we establish the rules of who will get invitations to take part in surveying and when. For example, you may want to survey a new starter after 12 weeks, or a leaver 2 days before their scheduled leave date. Career Insight is completely configurable to carry out scheduled tasks such as invites and reminders.
Personalised emails go out to your employees, inviting participation and encouraging them to be open and honest in their responses. You can log-in to track response rates at any time.
4. Employees complete the survey(s) online (or via telephone)
Most employees will take part in Career Insight surveys by self-completing their survey online, they can use a smart phone, a tablet or a laptop/desktop PC. All modern browsers are supported, and participants can return to a part finished survey at another time, should they need to.
Some groups of employees may choose to speak with a person about, for instance, a problem they have had, or something out of the ordinary. We are able to telephone and interview these people, either on request from the employee, or because predetermined rules have been met, such as having a particular leaving code in their uploaded record. This human touch is really important and can deliver many benefits both for your organisation and the employee. It is sometimes possible to prevent the employee leaving altogether, saving valuable time and recruitment budget.
5. Login to view your report dashboard which shows the latest survey responses
As soon as an employee has completed an on-line survey, their responses are reflected in the data and all your saved reports are up to date. We use the powerful reporting interface supplied under licence from Amazon Web Services called QuickSight, which allows your admin users to save their own personal reports (configured to show graphs and charts of their choice) or save a global report for all users to see. QuickSight includes many powerful AI tools with machine learning projections and in-depth insights.
Reports can contain any combination of graph or table elements and comparisons can be made between areas of your business or between time periods. Reports are available in screen-readable, or PDF formats and you can also download all results data in a spreadsheet format, should you wish to do your own further analysis.
Contact us more information or to arrange a no obligation conversation about how our surveys could work for you.
The Seven Enablers
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Organisations we’ve worked with
