Dave Ulrich: Build HR on relationships, not roles

You can’t beat a bit of wisdom from Dave Ulrich. His 4 fundamentals below are from a pre-pandemic interview.

They haven’t changed in principle – but might be more challenging now. Which of these do you think are more difficult for HR post pandemic?

There are some universal HR principles that pervade all organisations and settings:
1. HR should be measured by the value it creates more than the activities it does
2. HR delivers value in talent, leadership and capability (culture)
3. HR’s value is increased when it offers integrated solutions of HR practices, rather than isolated or event-driven practices
4. HR is owned by line managers, with HR professionals being architects and anthropologists.

For example, number 4. In relation to urgent changes in legislation and ways of working – has HR been forced to take on more from line managers, or managed to get them leading the consultation, changes and planning?

Whatever happens, relationships are at the core. That’s our focus at Enable-HR – building HR’s credibility, influence and confidence.

Explore more

Workshops & webinars

How to present HR’s value to the business

Recording from Tuesday 20th January 2026

How to build strategic influence

Increase your impact in HR Business Partnering 2-hour workshop

Latest articles